Privacy Policy
Last updated: December 2024
1. Introduction
Quandar Droneshop ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
2. Information We Collect
We collect information you provide directly:
- Name, email, phone number, and shipping address
- Payment information (processed securely by payment providers)
- Order history and preferences
- Communications with our support team
3. How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Send marketing communications (with your consent)
- Improve our website and services
4. Data Sharing
We share your data only with:
- Payment processors (iDEAL, Visa, PayPal, etc.)
- Shipping carriers (PostNL, DPD)
- Analytics services (anonymized data)
We never sell your personal data to third parties.
5. Data Security
We use SSL encryption for all data transmission and store data on secure servers within the EU. Payment data is processed by PCI-DSS compliant providers.
6. Your Rights (GDPR)
Under EU law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
7. Cookies
We use essential cookies for site functionality and optional analytics cookies. See our Cookie Policy for details.
8. Contact
For privacy inquiries, contact us at: privacy@quandar.nl